Emergency Services

Cell Phones & 911


What happens when I dial 9-1-1 from my cell phone?

Santa Rosa County has implemented Phase I and Phase II wireless service throughout the County.

With Phase I service, the dispatcher receives your phone number and the direction you are from the tower where your call was received. With Phase II service, the dispatcher receives your phone number and the approximate latitude and longitude of where you are calling from.

It is very important that you be able to provide your location when calling from a cell phone as well as your phone number in case the connection is lost.