Santa Rosa County

The development services office is open for appointments only. Use their online calendar to make an appointment.

Permits and inspections will be delayed temporarily. Inspections are prioritized and may be carried over. Residents are asked to utilize Santa Rosa County Development Services using the following alternatives: 

• Request an address at this link.
• Permitting Applications are available online and may be submitted to srcpermits@santarosa.fl.gov.
• Zoning applications are available online and may be submitted to Cameron Drain, Camerond@santrosa.fl.gov or 850-981-7086.
• Inspections may be requested in the following ways: 
  • Automated Hello System: 850-981-7050
  • Contractors may use Contractor Console in GoPermits.
  • Complete this form to request.
• Plans for review may be placed in the drop boxes located at the main office, 6051 Old Bagdad Hwy. in Milton or at the south service center, 5841 Gulf Breeze Pkwy. in Gulf Breeze.
• General inquiries may be submitted to WebEmail-DevelopmentServices@santarosa.fl.gov.

All county offices are open for business; appointments are encouraged. In some cases walk-in appointments may be available although lobby seating is limited and citizens may be required to wait outside or in their vehicle until called. 

Citizens are encouraged to continue to use alternative options for business with the county as much as possible and are asked not to enter county offices if exhibiting symptoms of the virus. Facilities are disinfected daily and splash guards have been installed to minimize the risk of exposure for citizens and staff. The county will continue to follow the governor’s executive orders and the CDC guidelines of social distancing until further notice, however everyone has a role in the ensuring the county is as safe as possible to remain open.

• Animal services is open for appointment only visits. Make an appointment online or call (850) 983-4680. More information about lost and adoptable pets along with the many programs offered through the shelter can be found at www.santarosa.fl.gov/animals.
• Code enforcement is open for office visits between 7:30 a.m. - 4 p.m. provided the visitor is not exhibiting symptoms related to cough or sinus. If the symptoms exist, complaints may be made by email or telephone at codecomp@santarosa.fl.gov or (850) 981-7090 or (850) 981-7034. Visitors are encouraged to stand behind the reception area plexiglass screen and/or wear a mask.
  
• Engineering and environmental departments are open by appointment only, Monday-Friday, 7:30 a.m. to 4 p.m. Plans or submittals may be dropped off outside in the receptacle.
• Facilities management is open Mon. - Fri., 8 a.m. to 4 p.m. by appointment only. Citizens may call (850) 983-1940 for an appointment. 
• Veterans services is open by appointment only 8 a.m. to 4 p.m. Mon. - Fri. at the Milton office and South Service Center. Call (850) 981-7155 for the Milton office and (850) 981-7110 for the South Service Center.

Facilities management is working diligently to provide residents with access to county facilities in a safe and responsible manner. 

• Indoor facilities (community centers and county auditorium)
  • Only one event per day can be scheduled to allow for the cleaning of the facility after the event or before the next day’s event
• Park restrooms and Navarre Park splash pad
  • All restrooms in county parks and the splash pad are open with normal cleaning routines/maintenance procedures. The splash pads will be back open May 1 - Sept. 5.
    
• Water fountains in county-owned facilities
  • All water fountains will be shut off for the safety of citizens and employees. 

Extension Services

• Agents are accepting appointments for in-person consultations at the extension office. To schedule an appointment, call (850) 623-3868 or email santarosa@ifas.ufl.edu. All online programs, meetings, events and Facebook events are being held.  
• All volunteers associated with the extension garden and greenhouse have limited times of volunteering at these sites. Contact the horticulture agent in charge of the master gardener program by phone or email for additional details and scheduling.
• Services such as, soil samples, plant samples or identification are still available through communicating by phone or online.  
• Soil samples forms available for pick up at the front door along with the online services informational card.

Libraries

• Libraries are open to the public for computer use and “grab and go” browsing 

  • Mon. – Fri. from 9 a.m. – 4 p.m.
  • Sat. from 9 a.m. – 2 p.m.
  • Patrons are encouraged to use the online catalog search prior to arriving at the library to see what items are available for checkout.
  • To encourage social distancing, a limited number of patrons will be allowed inside at a time.
  • Masks are encouraged. Free masks and hand sanitizing stations will be available.
  • Curbside pickup will still be available Mon. – Fri.; patrons are encouraged to continue using this service. Holds may also be picked up inside the library on Saturday.
  • All items must be returned in the outside book drops so they can be cleaned before being returned to library shelves.
  • All library meeting rooms remain closed until further notice.
  • Donations are NOT being accepted at this time. Do not leave items outside the library.
  • All payments must be made over the phone with a credit or debit card.
  • Call 981-READ (7323) for questions.

Tourist Development Office (TDO)

• The office is meeting with the public by appointment only. Call 850-981-8900 to make an appointment with each staff member individually from 8 a.m. - 4:30 p.m.
• The visitor center is open to the public for walk-in traffic from 8 a.m. - 4:30 p.m.