When will I get a call back to schedule a vaccine appointment?

Once an individual calls their designated county number and provides their contact information and date of birth, they are placed in a queue for call backs. An individual will not directly speak with an operator until they receive a call back. Once the individual receives a call back, they will work with the operator to find an open appointment that works best with their schedule. Every eligible individual will receive a call back when appointments become available.

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1. Who is eligible to receive a vaccine at this site?
2. I have mobility issues, will there be accommodations at the vaccine site?
3. Will there be enough vaccines for my appointment?
4. I have a comorbidity/disability, but I’m younger than 65, can I get a vaccine?
5. When will I get a call back to schedule a vaccine appointment?
6. I called the appointment number but didn’t speak to a person. How do I ensure I can contact someone to schedule a vaccine appointment?
7. I haven’t been contacted for my second dose appointment yet. How do I schedule a second dose appointment?
8. Can I just show up to the vaccine site on the day listed on my CDC card?
9. Why can’t I make my second dose appointment on site?
10. Can I get my second dose at a different location?
11. My second dose appointment is after the day listed on my CDC card. Will the vaccine still be effective?
12. What do I need to bring to my second dose appointment?
13. What do I do if I lost my CDC vaccine card?
14. I’m a part-time resident, am I eligible to receive the vaccine?
15. What proof of residency items do I need to bring?
16. Do you have to be a resident of Santa Rosa County to receive a vaccine?
17. How do I make an appointment for a vaccine?
18. I missed the call to schedule my appointment, how do I call them back?
19. What number will call me back?
20. I need to cancel or change my appointment; can you help me?
21. I received a call, is this the number that’s supposed to call me back?
22. Can I schedule an appointment online?
23. I can’t drive myself, can someone come to my appointment with me?
24. What do I need to bring to my vaccine appointment?
25. Can I schedule multiple individuals for an appointment on a phone call?