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1. Where can I find the latest info for Santa Rosa County?
2. Where can I get food for my kids?
3. How do I find out how many cases Santa Rosa County has?
4. What is the status of COVID at correctional facilities located in the county?
5. What do I do if my business was impacted by COVID-19?
6. Where can I get tested for COVID-19 in Santa Rosa County?

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1. The lights are out in my neighbor hood and its storming really bad. Should I call 911 to report the power is out?
2. Why does the fire department come when I call for an ambulance?
3. If I dial 911 by mistake should I hang up or stay on the line?

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1. Why does Santa Rosa County have an Emergency Management Department?
2. What is an emergency operations center (EOC)?
3. What should I do to prepare for a disaster?
4. How can I tell if I have to evacuate for a hurricane?
5. How will I be notified to evacuate?
6. Where are the evacuation shelters located and what do I need to take when I go to a shelter?
7. What do I do with my pet?
8. What is Mitigation?
9. What is the National Flood Insurance Program?
10. What should I do if my child is at school or daycare during an emergency or evacuation?
11. What protective actions should I take in the event of a tornado?
12. If I have special medical needs do I go to a regular public shelter?
13. How long before the Fire or Police will come and check on me?

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1. Do you live in a mobile or manufactured home?
2. Do you live in an evacuation zone?
3. Do you know where the public shelters are located?
4. Do you have special needs or vulnerabilities?
5. Do you need to go to the Pet-Friendly Shelter?
6. Do you require transportation to a shelter?

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1. What is the Special Needs Registry?
2. What is a Special Needs Shelter?
3. What process is used to determine Special Needs Sheltering?
4. How often do I have to register or update my Special Needs application?
5. Do I qualify for Special Needs Sheltering?
6. Will I be notified of a pending disaster?
7. What if I need transportation to the Special Needs Shelter?
8. Can I go to the Special Needs Shelter if I reside in an Assisted Living Facility or Nursing Home?
9. Can I receive my hemodialysis treatments at the Special Needs Shelter?
10. What is a Caregiver?
11. Why do I need a Caregiver?

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1. What is enhanced 911?
2. Where does 911 get funding from?
3. When should I call 911?
4. What if I want to test my 911 service or show my child how to use 911?
5. 911 caller doesn't speak English?
6. What if a 911 caller is deaf, or hearing / speech impaired?
7. What happens when I dial 911 from my cell phone?

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1. What is Interlibrary Loan (ILL)?
2. What type of items can I request?
3. Are there any items I can't request?
4. How many items can I request?
5. Is there a fee to request ILL items?
6. How long will it take to get the material I requested?
7. Will I get a notice when my items are ready to be picked up?
8. What is the checkout period for ILL materials?
9. Where can I pick up my item(s)?
10. How long will my item(s) be held?
11. How do I return my item(s)?
12. Are there fines for overdue ILL items?
13. What happens if I damage or lose an item?

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1. Do you have a mosquito problem?
2. What is Arboviral Encephalitis?
3. What are the symptoms of West Nile Virus infection?
4. What is the incubation period in humans?
5. How long do symptoms last?
6. I think I have symptoms of West Nile virus. What should I do?
7. What are the symptoms of Arboviral Encephalitis?
8. Are there vaccines for arboviruses?
9. How do we know that arboviruses are in the area and that people might become infected?